FAQ

Frequently Asked Questions

The only thing we need is a floorplan and an elevation. We accept files of almost all formats including .3DS, SKP Sketch-up, .FBX, CADs, .DWGs, .RVT Revit. Our experts can also work from .JPGs and .PDF. Other significant documents required include: material schedules, survey, site plan and landscape plans.

We can start the work as early as possible. If you want us to start today – we have got you covered. To begin the 3D work all we need is your approval of our quote, receipt of payment and your plans.

Yes, obviously! You can have peace of mind knowing that all your images will be rendered to a standard high-quality of 4000 pixels wide, which is similar to 300dpi at A5. The animations and perspectives we offer are best suited for online marketing and print advertising purposes. You can rest assured that your images will emanate excellent visual impact on screen and can perfectly adapt to social media marketing purposes on Facebook, Instagram and other mediums.

Yes, undoubtedly! However, this is totally dependent on the finished size of the signage. All you need to do is inform our team of your plans of producing a large format signage. After assessing your needs and requirements, we will determine the best suited render size you need before rendering it for you.

Our team are readily available to re-work your project based on the updates that you provide to your plans, elevations and material schedules. To begin our process, we would require you to send us your updated CAD documentation or the information on the new project. In addition to that, we retain all your previous 3D projects in our service archival system just in case there is further requirements for future alterations, for your own benefits.

We believe that it is better to get the job started the same day for efficient outcomes. So, we maintain our communication via phone and email. Since we are providing digital services, we have the luxury of proofing, updating and reviewing your projects instantaneously.

We accept online transactions through popular payment portals such as PayPal & Stripe alongside direct transfers, wire transfers and cheques too.